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  • REPORT ALL SIDE EFFECTS

    Thank you for visiting Shelys' website​​

    Report all side effect

    Shelys takes the safety of her patients and consumers very seriously. Shelys knows that side effects can happen, but it is not always possible to predict who will get them. For this reason, it is vital for Shelys to continuously monitor the safety of her products. By hearing from you, as a stakeholder about your experiences and other like, you can offer the best possible advice to those using Shelys’ product.

    How to report a possible side effect?​

    Report by filling Adverse Drug Reaction reporting form below

    Report using this form, follow below guidelines first.

    To help us process your information quickly and effectively, please remember to report as much relevant information as possible. At a minimum you will need to provide the following:

    • The initials of the person who experienced the possible side effects and/or other PII such as gender, date of birth, age
    • The contact information of the reporter (the person who is reporting the issue)
    • A description of the possible side effects itself, such as the signs and symptoms experienced, date the possible side effect started and the result of the possible side effect
    • The name of Shelys’ product involved.

    MediciCAL INFORMATION & QUALITY COMPLAINTS

    Medical Information Enquiries

    For “Medical Information” email at:
    email: medinfo@ke.aspenpharma.com

    Quality Complaints

    For “Medicines Quality Complaints” email at:
    email: complaints@ke.aspenpharma.com

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  • Home
  • About Shelys
    • Culture & Values
    • Our History
    • Leadership
    • Commercial Operations
    • Manufacturing
  • Our Products
  • Responsibility
    • Ethics & Compliance
    • EHS Management
    • Tip-Offs Anonymous Hotline
    • Adverse Drug Reaction reporting form
  • Careers
    • Job openings
  • Media
  • Contacts
    • Contact Us
    • Our Regional Presence
    • Tip-Offs Anonymous Hotline
    • Adverse Drug Reaction reporting form
  • About Shelys

    About us

    Culture & Values
    Our History Growth
    Our Leadership
    Commercial Operations
    Manufacturing

    shelys pharmaceuticals limited - Continue ...

    Shelys has humble origins starting as a diminutive family business in 1956 and has, over the years, established itself to be one of the largest pharmaceutical companies in East Africa.

    Shelys has its footprints in Tanzania ,Zambia ,Malawi ,DRC, Rwanda , Burundi, Mozambique, Madagascar ,Mauritius, Djibouti ,Uganda and Kenya and is a leader in the script market for crucial therapeutic categories such as cough and cold, anti infectives, nutraceuticals, antimalarials, gastro intestinal, pain management, fever and topical inflammation, disinfectants, cardiovascular and erectile dysfunction....Continue

    • Culture & Values
    • Our History
    • Leadership
    • Commercial Operations
    • Manufacturing
  • Our Products
  • Responsibility

    Stakeholders Responsibility​

    • Ethics & Compliance
    • EHS Management

      Environment Health & Safety

    • Tip-Offs Anonymous Hotline

      Report: Quid Pro Quo!, Business Conflict of Interest

    • Adverse Drug Reaction reporting form

      By reporting you contribute to the overall improvement of drug safety and therapy

    Our Safety Measures

    One of Shelys’ responsibility towards business continuity strategy is to proactively identify potential emergency situations and implement comprehensive response plans. The company has established clear procedures for handling emergencies and regularly tests these protocols to ensure optimal preparedness. Additionally, all employees receive thorough training on the necessary steps to take during a crisis.

    More... Safety Measures
    • Ethics & Compliance
    • EHS Management
    • Tip-Offs Anonymous Hotline
    • Adverse Drug Reaction reporting form
  • Careers

    Vacancies - Search Jobs vacancies here

    You have the talent? We have the career tracks! Key management positions are within your reach.

    Shelys provides on-the-job training that gives you the chance to rise to top positions – international perspectives and professional guidance included.

    Job Openings

    There are currently No Job Openings

    • Job openings
  • Media
  • Contacts

    Contact Information

    • Contact

      Fill out the forms, find our office contacts, Get in touch

    • Our Regional Presence

      Contacts for our region presence

    • Tip-Offs Anonymous Hotline

      Report Quid Pro quo!, Conflict of Interest, Off-Book-Funds..

    • Adverse Drug Reaction reporting form

      Report any noticed "adverse drug reactions"

      Side Effects

    Shelys Manufacturing location

    • Contact Us
    • Our Regional Presence
    • Tip-Offs Anonymous Hotline
    • Adverse Drug Reaction reporting form

Cookie Policy (EU)

This Cookie Policy was last updated on February 17, 2026 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

1. Introduction

Our website, https://shelysafrica.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Statistics cookies

We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

5.3 Advertising cookies

On this website we use advertising cookies, enabling us to gain insights into the campaign results. This happens based on a profile we create based on your behavior on https://shelysafrica.com. With these cookies you, as website visitor, are linked to a unique ID but these cookies will not profile your behavior and interests to serve personalized ads.

5.4 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

Because these cookies are marked as tracking cookies, we ask your permission to place these.

5.5 Social media

On our website, we have included content from LinkedIn, TikTok, Instagram, Facebook and X (Formerly Twitter) to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like LinkedIn, TikTok, Instagram, Facebook and X (Formerly Twitter). This content is embedded with code derived from LinkedIn, TikTok, Instagram, Facebook and X (Formerly Twitter) and places cookies. This content might store and process certain information for personalized advertising.

Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. LinkedIn, TikTok, Instagram, Facebook and X (Formerly Twitter) are located in the United States.

6. Placed cookies

Google reCAPTCHA

Functional

Usage

Sharing data

This data is not shared with third parties.

Functional

Name
_grecaptcha
Expiration
6 months
Function
Provide spam protection

Elementor

Statistics (anonymous)

Usage

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name
elementor
Expiration
persistent
Function
Store performed actions on the website

WordPress

Functional

Usage

Sharing data

This data is not shared with third parties.

Functional

Name
wpEmojiSettingsSupports
Expiration
session
Function
Store browser details
Name
wp-settings-*
Expiration
persistent
Function
Store user preferences
Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users

Google Analytics

Statistics

Usage

Sharing data

This data is not shared with third parties.

Statistics

Name
_ga
Expiration
2 years
Function
Store and count pageviews
Name
_ga_*
Expiration
1 year
Function
Store and count pageviews
Name
_ga_*
Expiration
1 year
Function
Store and count pageviews

Sourcebuster JS

Statistics

Usage

Sharing data

This data is not shared with third parties.

Statistics

Name
sbjs_migrations
Expiration
6 months
Function
Store the user's usage history
Name
sbjs_current_add
Expiration
6 months
Function
Store and count pageviews
Name
sbjs_first_add
Expiration
6 months
Function
Store and count pageviews
Name
sbjs_current
Expiration
6 months
Function
Store browser details
Name
sbjs_first
Expiration
session
Function
Store and track interaction
Name
sbjs_udata
Expiration
6 months
Function
Store a unique session ID
Name
sbjs_session
Expiration
30 minutes
Function
Store and count pageviews

Stripe

Functional

Usage

Sharing data

This data is not shared with third parties.

Functional

Name
__stripe_mid
Expiration
1 year
Function
Provide fraud prevention

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
elementor_onboarding_step3_end_state_sent
Expiration
Function
Name
e_event-tracker
Expiration
Function
Name
e_kit-elements-defaults
Expiration
Function
Name
__mpq_150605b3b9f979922f2ac5a52e2dcfe9_ev
Expiration
Function
Name
elementor_onboarding_s4_start_time
Expiration
Function
Name
elementor_onboarding_experiment101_started
Expiration
Function
Name
__mpq_150605b3b9f979922f2ac5a52e2dcfe9_pp
Expiration
Function
Name
__mp_opt_in_out_*
Expiration
Function
Name
elementor_onboarding_step1_end_state_sent
Expiration
Function
Name
elementor_onboarding_start_time
Expiration
Function
Name
elementor_onboarding_experiment101_variant
Expiration
Function
Name
elementor_sidebar_menu_expanded_v2_elementor-system
Expiration
Function
Name
FCCDCF
Expiration
Function
Name
FCNEC
Expiration
Function
Name
wp-settings-time-1
Expiration
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
storeApiCartData
Expiration
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
tk_qs
Expiration
Function
Name
wp_lang
Expiration
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Shelys Pharmaceuticals Limited
New Bagamoyo Rd, Mwenge, P.O Box 32781, Dar es salaam.
Tanzania
Website: https://shelysafrica.com
Email: info@ex.comtz.aspenpharma.com
Phone number: +255222771715

This Cookie Policy was synchronized with cookiedatabase.org on March 18, 2026.

Our Vision & Mission

To deliver value to all our stakeholders as a responsible corporate Citizen that provides quality, affordable medicines & products globally

Our Values

Integrity, Innovation, Excellence, Commitment, Teamwork

Insights to our Values

Our Purpose

To improve the health and quality of life of patients.

Beta Healthcare

www.betacare.co.ke
Email: info@ke.aspenpharma.com
Tel: +254 724 257 072
Office Hours:
Mon-Fri 8:00AM – 5:00PM EAT

 

 

Contuct Us

Beta Healthcare International Ltd
Mogadishu Road, Off Lunga Lunga Road
P.O Box 42569 00100, Nairobi.

Switchboard Lines
Tel: 254 724 257 073 | 254 735 992 699/599
Report side effects
drugsafety@ke.aspenpharma.com
complaints@ke.aspenpharma.com

ABOUT BETA

  • Culture & Values
  • Our History Growth
  • Our Leadership
  • Commercial Operations
  • Manufacturing
Social Media

© 2026 Beta Healthcare - All Rights Reserved. | Disclaimer | Privacy | Terms of Use

Our Vision & Mission

To deliver value to all our stakeholders as a responsible corporate Citizen that provides quality, affordable medicines & products globally

Our Values

Integrity, Innovation, Excellence, Commitment, Teamwork

Insights to our Values

Our Purpose

To improve the health and quality of life of patients.

Beta Healthcare

www.betacare.co.ke

  • info@ke.aspenpharma.com
  • Tel: +254 724 257 072
  • Office Hours:
    Mon-Fri 8:00AM - 5:00PM EAT
Linkedin Facebook Instagram Youtube X-twitter
ABOUT BETA
Culture & Values
Our History Growth
Our Leadership
Commercial Operations
Manufacturing
BRANDS
Culture & Values
Our History Growth
Our Leadership
Commercial Operations
Manufacturing
CAREERS
Culture & Values
Our History Growth
Our Leadership
Commercial Operations
Manufacturing
CONTACT US

BETA HEALTHCARE INTERNATIONAL LTD
Mogadishu Rd, Off Lunga Lunga Rd

P.O Box 42569 00100, Nairobi.

Switchboard Lines:
+254 724 257 073
+254 735 992 699/599

Report side effects:
drugsafety@ke.aspenpharma.com
complaints@ke.aspenpharma.com

Beta Healthcare

www.betacare.co.ke

  • info@ke.aspenpharma.com
  • Tel: +254 724 257 072
  • Office Hours:
    Mon-Fri 8:00AM - 5:00PM EAT
Linkedin Facebook Instagram Youtube X-twitter
ABOUT BETA
BRANDS
Culture & Values
Our History Growth
Our Leadership
Commercial Operations
Manufacturing
CAREERS
Culture & Values
Our History Growth
Our Leadership
Commercial Operations
Manufacturing
CONCTACTS

BETA HEALTHCARE INTERNATIONAL LTD
Mogadishu Rd, Off Lunga Lunga Rd
P.O Box 42569 00100, Nairobi.

Switchboard Lines:
+254 724 257 073
+254 735 992 699/599

Report Side effects:
drugsafety@ke.aspenpharma.com
Report Quality Complaints:
complaints@ke.aspenpharma.com
Medicines’ Medical Information
medinfo@ke.aspenpharma.com

Shelys Pharmaceuticals

www.shelysafrica.com

info@tz.aspenpharma.com

Office hours:

Mon – Fr 8:00AM – 5:00PM EAT

ABOUT SHELYS

  • Culture & Values
  • Our Leadership
  • Manufacturing
  • Commercial Operations
  • Ethics & Compliance
  • Our Regional Presence
  • Culture & Values
  • Our Leadership
  • Manufacturing
  • Commercial Operations
  • Ethics & Compliance
  • Our Regional Presence

MEDICINES

  • Over The Counter (OTC) Medicines
  • Prescription Only Medicines (POM)
  • Over The Counter (OTC) Medicines
  • Prescription Only Medicines (POM)

CAREERS

  • Job openings
  • Job openings

CONTACTS

SHELYS PHARMACEUTICALS LTD
New Bagamoyo Rd, Mwenge
P.O Box 32781, Dar es salaam.

Switchboard Lines:
+255 22 2771715/6/7

Report Side effects:
drugsafety@tz.aspenpharma.com
Report Quality Complaints:
complaints@tz.aspenpharma.com
Medicines’ Medical Information
medinfo@tz.aspenpharma.com

Shelys Pharmaceuticals Ltd

www.shelysafrica.com

info@tz.aspenpharma.com

Office hours:

Mon – Fri 8:00AM – 5:00PM EAT

ABOUT SHELYS

Culture & Values
Our Leadership
Manufacturing
Commercial Operations
Ethics & Compliance
Our Regional Presence

MEDICINES

Over The Counter (OTC) Medicines
Prescription Only Medicines (POM)

CAREERS

Job openings

CONTACTS

SHELYS PHARMACEUTICALS LTD
New Bagamoyo Rd, Mwenge
P.O Box 32781, Dar es salaam.

Switchboard Lines:
+255 22 2771715/6/7

Report Side effects:
drugsafety@tz.aspenpharma.com
Report Quality Complaints:
complaints@tz.aspenpharma.com
Medicines’ Medical Information
medinfo@tz.aspenpharma.com

© 2026 Shelys Pharmaceuticals Limited. All Rights Reserved. Disclaimer | Privacy | Terms Of Use

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